Operations Manager

Up to £50,000 + benefits

Full time

Remote – UK based (with occasional travel to Manchester)

Company Overview

Gymproluxe is a revolutionary workout system that allows you to train a variety of different workouts from the comfort of your own home or on the go.

Born out of lockdown in 2020 by Ben Gulliver, Gymproluxe was created to give people a compact, affordable alternative to bulky gym equipment. Since then, the brand has grown rapidly year-on-year, been featured in major publications, and was voted one of the best fitness gadgets of 2023 by ITV. With a passionate global customer base, Gymproluxe is on a mission to make fitness more accessible, portable, and effective.

Find out more about our products here: https://www.gymproluxestore.com/

Role Overview

We’re now looking for our first dedicated Operations Manager to take full ownership of our end-to-end operational function — covering everything from supply chain and logistics to inventory planning, order fulfilment, and process optimisation.

This is a pivotal hire for Gymproluxe, designed to take weight off the Founder and help build the operational backbone of a fast-scaling D2C fitness brand. The ideal candidate is hands-on, commercially sharp, and highly organised, with strong experience managing e-commerce operations in a growth environment.

Key Responsibilities

• End-to-End Operations: Own daily operations across supply chain, fulfilment, and logistics, ensuring smooth and efficient order delivery.

• 3PL & Logistics Management: Oversee relationships with third-party logistics providers and carriers, ensuring service-level agreements (SLAs) are consistently met.

• Inventory & Demand Planning: Maintain accurate stock levels, forecast demand, and ensure inventory is aligned with product launches and campaigns.

• Supplier Management: Liaise with suppliers and manufacturers, managing sampling, production timelines, and quality control processes.

• Process Improvement: Identify and implement process improvements across operations, logistics, and fulfilment to support scale.

• Wholesale Operations: Support any B2B/retail partnerships, ensuring smooth order processing, delivery, and account servicing.

• Cross-Functional Collaboration: Work closely with Marketing, Finance, and Product teams to align on launches, promotional campaigns, and overall business goals.

• Data & Reporting: Track and report on key operational KPIs, providing insights to support decision-making and cost optimisation.

• Problem Solving: Proactively troubleshoot operational challenges and implement solutions quickly to maintain a seamless customer experience.

Requirements

• 4+ years’ experience in e-commerce operations, ideally within consumer goods, fitness, or lifestyle brands.

• Strong computer skills using Excel and Google Sheets to a high standard

• Strong knowledge of Shopify, 3PL management, and global fulfilment processes.

• Proven experience with supplier negotiation and vendor management.

• Excellent organisational and project management skills, able to manage multiple workstreams simultaneously.

• Analytical mindset with the ability to work with data and generate actionable insights.

• A proactive problem-solver who thrives in fast-paced, high-growth environments.

• Strong communication and collaboration skills, comfortable working cross-functionally.

Benefits

• Competitive salary + performance benefits

• Flexible, remote working within the UK

• Direct impact — build the operational backbone of a high-growth D2C fitness brand

• Entrepreneurial, founder-led culture with a passion for innovation and growth

• Opportunity to grow and shape the role as the company scales!

If this sounds like you then hit apply or email Ben on Ben@hypergrowthrec.co.uk to find out more!